Retrieve and Delete Shopper Data
Buy with Prime API is now available for early access
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Privacy regulations give individuals rights with respect to their personal data. The right to know is a shopper’s right to retrieve their personal data. The right to delete is a shopper’s right to request deletion of their personal data. For shopper personal data contained within your Buy with Prime account, you can:
- Retrieve a Shopper's Personal Data
- Delete a Shopper's Personal Data
- Cancel a Data Deletion Request
- Query Privacy Requests
When you submit a data retrieval request or data deletion request, expect up to 30 calendar days of processing time before the request takes effect. For data deletion requests, if you specify a holding period, the processing time begins only after the holding period ends.
API operations
You use the following mutations, queries, and events to retrieve and delete customer data.
Mutations
| Name | Description |
|---|---|
startPersonalDataDeletionTask | Starts a data deletion task. |
startPersonalDataRetrievalTask | Starts a data retrieval task. |
cancelPersonalDataDeletionTask | Cancels a data deletion task. |
Queries
| Name | Description |
|---|---|
personalDataDeletionTask | Returns a data deletion task. |
personalDataRetrievalTask | Returns a data retrieval task. |
Events
| Event | When Event is Published |
|---|---|
PERSONAL_DATA_DELETION_TASK_COMPLETED | Represents that a data deletion request completed. |
PERSONAL_DATA_DELETION_TASK_FAILED | Represents that a data deletion request failed. You can use the personalDataDeletionTask query to find details about the errors. |
PERSONAL_DATA_RETRIEVAL_TASK_COMPLETED | Represents that a data retrieval request completed. You can use the personalDataRetrievalTask query to get a link at which you can download the data. |
PERSONAL_DATA_RETRIEVAL_TASK_FAILED | Represents that a data retrieval request failed. You can use the personalDataRetrievalTask query to find details about the errors. |
Related topics
Updated about 2 months ago