Best Practices for Returns

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Important

The Buy with Prime API is offered as a preview and might change as we receive feedback and iterate on the interfaces. We are sharing this early documentation to help you learn about the Buy with Prime API as we write and iterate on the content.

This topic provides best practices for when you Process Returns.

Processing returns

Subscribe to Events. When you receive a RETURN_STARTED or RETURN_COMPLETED event, process the event by using Steps to Process Returns.

Specifying an item when you get a reversal offer

To avoid an ItemDoesNotExist error when you call the reversalOffers query, ensure that the item is within your Buy with Prime catalog. To query your Buy with Prime catalog, you can use the product query.

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