Best Practices for Returns

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Buy with Prime API is now available for early access

Sign up for early access to the Buy with Prime API using the 'Sign Up' button below. The API may change as Amazon receives feedback and iterates on it.

This topic provides best practices for working with the Buy with Prime Return interface.

Processing returns

Sign up to receive Buy with Prime events. When you receive a RETURN_STARTED or RETURN_COMPLETED event, process the event by using Steps to Process Returns.

Specifying an item when you get a reversal offer

To avoid an ItemDoesNotExist error when you call the reversalOffers query, ensure that the item is within your Buy with Prime catalog. To query your Buy with Prime catalog, you can use the product query.

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