Troubleshoot Package Tracking
Buy with Prime API is now available for early access
Sign up for early access to the Buy with Prime API using the 'Sign Up' button below. The API may change as Amazon receives feedback and iterates on it.
The following errors can occur when you Track Packages.
| Error Type | Error Code | Description |
|---|---|---|
AccessDeniedError | N/A | You don't have sufficient access to perform this action. Ensure that you're using the correct tracking number and retry the call. |
ThrottlingError | N/A | You made too many requests to the Buy with Prime API. Send the request again using exponential backoff. |
InternalServerError | N/A | Unexpected error during request processing. |
ValidationError | InvalidTrackingNumber | Provide a valid tracking number. |
ValidationError | InvalidCarrierCode | Provide a valid carrier code. |
ResourceNotFoundError | N/A | Requested tracking number and carrier code don't exist or are expired. |
Updated 8 days ago
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