Troubleshoot Return Errors
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This topic describes errors that you can encounter when you call the Buy with Prime Return interface and suggests corrective actions that you can take.
Errors getting reversal offers
The following errors can occur when you call the reversalOffers query.
| Error Type | Error Code | Description | Suggested Action |
|---|---|---|---|
AccessDeniedError | N/A | You don't have sufficient access to perform this action. | Ensure that your access token has permission to access this information, and retry the call. For details, see Authenticate to the Buy with Prime API. |
InternalServerError | N/A | Unexpected error during request processing. | None. This is a server-side error. |
ThrottlingError | N/A | User made too many requests to the Buy with Prime API. | Send the request again using exponential backoff. |
ValidationError | ItemDoesNotExist | The requested item doesn't exist in your Buy with Prime catalog. | Ensure that the requested item is within your Buy with Prime catalog. |
Related topics
Updated 20 days ago