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Buy with Prime API is now available for early access

Sign up for early access to the Buy with Prime API using the 'Sign Up' button below. The API may change as Amazon receives feedback and iterates on it.

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The RETURN_COMPLETED event is published when a return that was initiated earlier was successfully completed.

For details on the schema and fields of an event, see Subscribe to Events.

The following examples are ways that you might use this event:

• To enable customers to see that their returned items were received, so that they don't have to worry about whether they can receive their refund.
• To enable customer service agents to see that a customer is eligible for a refund, so that they can give the customer accurate information if the customer reaches out by phone or email.
• To enable developers to update their order management system and all of the downstream systems. Examples of downstream systems are analytics and reporting on business performance, accounting for remitting taxes, customer service agents helping customers who reach out, and so on.
• To enable eCommerce managers to be confident that their customer experience meets their high bar, so that they don't have to worry that some customers aren't able to return the items.

Required permission

To subscribe to this event, your API credentials must have at least Read Order permission. You choose permissions when you generate your API credentials. For details, see Authenticate to the Buy with Prime API.

Handling the event

When you receive this event, you typically query the order to fetch more information about which products the shopper returned. For details, see Steps to Process Returns.

Related topics

• Subscribe to Events
• Event Types
• Steps to Subscribe to Buy with Prime Events