Query a Buy with Prime Order
Buy with Prime API is now available for early access
Sign up for early access to the Buy with Prime API using the 'Sign Up' button below. The API may change as Amazon receives feedback and iterates on it.
This topic provides examples of how to get information about a Buy with Prime order. In general, you might want to query Buy with Prime orders in the following situations:
- Before updating a Buy with Prime order (for example, to indicate that a pending refund was successful).
- Before updating the status of a Buy with Prime order in your order management system (for example, if you receive a Buy with Prime
PACKAGE_DELIVERY_CANCELLEDevent). - To show information, such as package tracking, on your site.
The query input takes either an orderIdentifier or an orderId, never both.
To learn how to call the Buy with Prime API, see Call the Buy with Prime API.
Sample data
The examples in this topic use the following sample data.
Order identifier
orderIdentifier: {
alias: {
aliasType: "EXTERNAL_ID",
aliasId: "example-alias-id"
}
}
Order aliases
{
"data": {
"order": {
"aliases": [
{
"aliasId": "example-alias-id",
"aliasType": "EXTERNAL_ID"
}
]
}
}
}
Customer
{
"data": {
"order": {
"id": "example-order-id",
"customer": {
"contact": {
"id": "example-contact-id",
"name": "John Doe",
"email": "[john_doe@example.com](mailto:john_doe@example.com)"
}
}
}
}
}
Tax summary
{
"data": {
"order": {
"id": "example-order-id",
"taxes": {
"summary": {
"collectableTaxAmount": {
"amount": 10,
"currencyCode": "USD"
}
}
}
}
}
}
Discount summary
{
"data": {
"order": {
"id": "example-order-id",
"discounts": {
"summary": {
"amount": {
"amount": 1,
"currencyCode": "USD"
},
"displayString": "20% off on orders above $100"
}
}
}
}
}
Discount details
{
"data": {
"order": {
"id": "example-order-id",
"discounts": {
"details": \[
{
"amount": {
"amount": 1,
"currencyCode": "USD"
},
"displayString": "20% off on orders above $100",
"aliases": [
{
"aliasType": "EXTERNAL_ID",
"aliasId": "M001"
}
],
"couponCode": "BWP001"
}
]
}
}
}
}
Order total price
{
"data": {
"order": {
"id": "example-order-id",
"totalPrice": {
"summary": {
"amount": {
"amount": 10,
"currencyCode": "USD"
}
},
"details": {
"breakdown": [
{
"breakdownType": "ORDER_SUB_TOTAL",
"amount": {
"amount": 10,
"currencyCode": "USD"
}
}
],
"amount": {
"amount": 10,
"currencyCode": "USD"
}
}
}
}
}
}
Payment summary
{
"data": {
"order": {
"id": "example-order-id",
"lineItems": [
{
"id": "example-line-item-id",
"quantity": {
"unit": "ONE",
"amount": 1
},
"payments": {
"summary": {
"amount": {
"amount": 10,
"currencyCode": "USD"
},
"paymentMethodDisplayString": "Visa ending in 1234",
"state": "CAPTURED"
}
}
}
],
}
}
}
Payment details
{
"data": {
"order": {
"id": "example-order-id",
"payments": {
"details": [
{
"id": "example-payment-transfer-id",
"amount": {
"amount": 10
},
"paymentMethod": {
"displayString": "AmazonPay",
"type": "AMAZON_PAY"
},
"state": "SUCCESS",
"payer": {
"id": "amzn1.account.ABCDE12345"
},
"aliases": [
{
"aliasType": "EXTERNAL_ID",
"aliasId": "PAY_001-123-456"
}
],
"createdAt": "2022-02-03T18:17:19Z",
"updatedAt": "2022-02-04T18:17:19Z"
}
]
}
}
}
}
Refund summary
{
"data": {
"order": {
"id": "example-order-id",
"refunds": {
"summary": {
"refundTotal": {
"totalAmount": {
"amount": 30,
"currencyCode": "USD"
}
},
"paymentSummary": {
"amount": {
"amount": 30,
"currencyCode": "USD"
},
"paymentMethodDisplayString": "Visa ending in 1234",
"state": "REFUNDED"
}
}
}
}
}
}
Refund details
{
"data": {
"order": {
"id": "example-order-id",
"refunds": {
"details": [
{
"id": "example-refund-id",
"createdAt": "2022-02-03T18:17:19Z",
"updatedAt": "2022-02-04T18:17:19Z",
"aliases": {
"aliasType": "EXTERNAL_ID",
"aliasId": "example-refund-alias"
},
"createdAt": "2022-02-03T18:17:19Z",
"updatedAt": "2022-02-03T18:17:19Z",
"refundTotal": {
"totalAmount": {
"amount": 30,
"currencyCode": "USD"
}
},
"state": "SUCCESS",
"refundFor": {
"orderLineItems": [
{
"lineItem": {
"id": "example-line-item-id"
},
"amount": {
"value": 1
}
}
]
},
"paymentDetails": [
{
"id": "example-payment-transfer-id",
"amount": {
"amount": 10
},
"paymentMethod": {
"displayString": "AmazonPay",
"type": "AMAZON_PAY"
},
"state": "SUCCESS",
"payer": {
"id": "amzn1.account.12345ABCDE"
},
"aliases": [],
"createdAt": "2022-02-03T18:17:19Z",
"updatedAt": "2022-02-04T18:17:19Z"
}
]
}
]
}
}
}
}
Returns
{
"data": {
"order": {
"id": "example-order-id",
"returns": {
"details": [
{
"id": "example-refund-id",
"createdAt": "2022-02-03T18:17:19Z",
"updatedAt": "2022-02-03T18:17:19Z",
"state": "COMPLETED",
"returnFor": {
"orderLineItems": [
{
"lineItem": {
"id": "example-line-item-id"
},
"amount": {
"value": 1
}
}
]
}
}
]
}
}
}
}
Order metadata
{
"data": {
"order": {
"id": "example-order-id",
"metadata": {
"executionState": "NOT_STARTED",
"createdAt": "2024-01-18T18:41:30.610Z",
"updatedAt": "2024-01-18T18:41:30.610Z"
}
}
}
}
Order links
{
"data": {
"order": {
"id": "example-order-id",
"orderLinks": [
{
"destinationType": "BWP_STOREFRONT",
"url": "https://order.buywithprime.amazon.com/1234ABCD/orders/example-order-id"
}
]
}
}
}
Email
This section contains a query that you can use to get order details for a confirmation email.
Get order details for a confirmation email
The following example gets information such as line items, customer details, and the order total. You might want this information for an order confirmation email.
Request
query order {
order(orderIdentifier: {orderId: "example-order-id"}) {
id
customer {
contact {
id
name
email
}
}
lineItems {
id
quantity {
unit
amount
}
product {
productId {
value
}
title
productDetailPageUrl
image {
displayReadyUrl
sourceUrl
altText
}
price {
currencyCode
amount
}
variationSelections {
dimension
value
}
}
}
totalPrice {
summary {
amount {
amount
currencyCode
}
}
details {
breakdown {
breakdownType
amount {
amount
currencyCode
}
}
amount {
amount
currencyCode
}
}
}
}
}
Response
{
"data": {
"order": {
"id": "example-order-id",
"customer": {
"contact": {
"id": "example-contact-id",
"name": "John Doe",
"email": "john_doe@example.com"
}
},
"lineItems": [
{
"id": "example-line-item-id",
"amount": {
"unit": "ONE",
"value": 2
},
"product":{
"productId": {
"value": "product-id"
},
"productDetailPageUrl": "productDetail-url"
"image": {
"displayReadyUrl": "https://example-image.jpeg",
"sourceUrl": "example-image-url",
"altText": "a11y friendly alternative text"
},
"title": "example-title",
"price": {
"currencyCode": "USD",
"amount":8.0
},
"variationSelections": [{
"dimension": "color",
"value": "red"
}]
}
}
],
"totalPrice": {
"summary": {
"amount": {
"amount": 10,
"currencyCode": "USD"
}
},
"details": {
"breakdown": [
{
"breakdownType": "ORDER_SUB_TOTAL",
"amount": {
"amount": 10,
"currencyCode": "USD"
}
},
{
"breakdownType": "ORDER_TAX",
"amount": {
"amount": 2,
"currencyCode": "USD"
}
},
{
"breakdownType": "ORDER_SHIPPING",
"amount": {
"amount": 0,
"currencyCode": "USD"
}
},
{
"breakdownType": "DISCOUNT",
"amount": {
"amount": 2,
"currencyCode": "USD"
}
},
],
"amount": {
"amount": 10,
"currencyCode": "USD"
}
}
}
}
}
}
Order detail page
This section contains queries that you can use to show items on an order detail page.
Get order details for an order detail page
The following example gets customer details, line items, delivery, and other information that you might show on an order detail page.
Request
query order {
order(orderIdentifier: {orderId: "example-order-id"}) {
id
customer {
contact {
id
name
email
}
}
lineItems {
id
amount {
unit
value
}
product {
productId {
value
}
title
productDetailPageUrl
image {
displayReadyUrl
sourceUrl
altText
}
price {
currencyCode
amount
}
variationSelections {
dimension
value
}
},
deliveryOffer {
deliveryOfferDetails {
deliveryProvider
terms {
isPrimeEligible
deliverySpeed
}
taxes {
summary {
collectableTaxAmount {
amount
currencyCode
}
}
}
discounts {
details {
amount {
amount
currencyCode
}
couponCode
aliases {
aliasType
}
displayString
}
}
}
}
taxes {
summary {
collectableTaxAmount {
amount
currencyCode
}
}
}
discounts {
summary {
amount {
amount
currencyCode
}
}
}
packageInformation {
summary {
state
}
}
payments {
summary {
amount {
amount
}
paymentMethodDisplayString
state
}
}
}
taxes {
summary {
collectableTaxAmount {
amount
currencyCode
}
}
}
discounts {
details {
amount {
amount
currencyCode
}
couponCode
aliases {
aliasType
}
displayString
}
}
totalPrice {
summary {
amount {
amount
currencyCode
}
}
details {
breakdown {
breakdownType
amount {
amount
currencyCode
}
}
amount {
amount
currencyCode
}
}
}
payments {
summary {
amount {
amount
}
paymentMethodDisplayString
state
}
}
refunds {
details {
id
updatedAt
state
refundTotal {
totalAmount {
amount
}
}
refundFor {
orderLineItems {
lineItem {
id
}
}
}
}
}
}
}
Response
{
"data": {
"order": {
"id": "example-order-id",
"customer": {
"contact": {
"id": "example-contact-id",
"name": "John Doe",
"email": "john_doe@example.com"
}
},
"lineItems": [
{
"id": "example-line-item-id",
"amount": {
"unit": "ONE",
"value": 1
},
"createdAt": "2024-01-18T18:41:30.569Z",
"product": {
"productId": {
"value": "product-id"
},
"title": "example-title",
"image": {
"displayReadyUrl": "https://example-image.jpeg",
"sourceUrl": "example-image-url",
"altText": "a11y friendly alternative text"
},
"price": {
"currencyCode": "USD",
"amount":10.0
},
"variationSelections": [{
"dimension": "color",
"value": "red"
}]
},
"deliveryOffer": {
"deliveryOfferDetails": {
"deliveryProvider": "AMAZON",
"deliveryTerms": {
"isPrimeEligible": true
},
"taxes": {
"summary": {
"collectableTaxAmount": {
"amount": 2,
"currencyCode": "USD"
}
}
},
"discounts": {
"summary": {
"amount": {
"amount": 1,
"currencyCode": "USD"
},
"displayString": "20% off on orders above $100"
}
}
}
},
"taxes": {
"summary": {
"collectableTaxAmount": {
"amount": 2,
"currencyCode": "USD"
}
}
},
"discounts": {
"summary": {
"amount": {
"amount": 1,
"currencyCode": "USD"
},
"displayString": "20% off on orders above $100"
}
},
"packageInformation": {
"summary": {
"state": "PENDING"
}
},
"payments": {
"summary": {
"amount": {
"amount": 10,
"currencyCode": "USD"
},
"paymentMethodDisplayString": "Visa ending in 1234",
"state": "CAPTURED"
}
}
}
],
"taxes": {
"summary": {
"collectableTaxAmount": {
"amount": 2,
"currencyCode": "USD"
}
}
},
"discounts": {
"summary": {
"amount": {
"amount": 1,
"currencyCode": "USD"
},
"displayString": "20% off on orders above $100"
}
},
"payments": {
"summary": {
"amount": {
"amount": 10,
"currencyCode": "USD"
},
"paymentMethodDisplayString": "Visa ending in 1234",
"state": "CAPTURED"
}
},
"totalPrice": {
"summary": {
"amount": {
"amount": 10,
"currencyCode": "USD"
}
},
"details": {
"breakdown": [
{
"breakdownType": "ORDER_SUB_TOTAL",
"amount": {
"amount": 10,
"currencyCode": "USD"
}
},
{
"breakdownType": "ORDER_TAX",
"amount": {
"amount": 2,
"currencyCode": "USD"
}
},
{
"breakdownType": "ORDER_SHIPPING",
"amount": {
"amount": 0,
"currencyCode": "USD"
}
},
{
"breakdownType": "DISCOUNT",
"amount": {
"amount": 2,
"currencyCode": "USD"
}
},
],
"amount": {
"amount": 10,
"currencyCode": "USD"
}
}
},
"refunds": {
"details": [
{
"id": "example-refund-id",
"createdAt": "2022-02-03T18:17:19Z",
"updatedAt": "2022-02-03T18:17:19Z",
"aliases": {
"aliasType": "EXTERNAL_ID",
"aliasId": "example-alias-id"
},
"refundTotal": {
"totalAmount": {
"amount": 30,
"currencyCode": "USD"
}
},
"state": "SUCCESS",
"refundFor": {
"orderLineItems": [
{
"lineItem": {
"id": "example-line-item-id"
},
"amount": {
"value": 1
}
}
]
}
}
]
}
}
}
}
Returns and refunds
This section contains queries that you can use to get information about the returns and refunds associated with an order.
Get all returns that have been initiated for an order
The following example gets all returns that have been initiated for an order. For possible return states, see ReturnDetails.
Request
query order {
order(orderIdentifier: {orderId: "example-order-id"}) {
id
returns {
details {
id
createdAt
updatedAt
state
returnFor {
orderLineItems {
lineItem {
id
}
amount {
value
}
}
}
}
}
}
}
Response
{
"data": {
"order": {
"id": "example-order-id",
"returns": {
"details": [
{
"id": "example-refund-id",
"createdAt": "2022-02-03T18:17:19Z",
"updatedAt": "2022-02-03T18:17:19Z",
"state": "COMPLETED",
"returnFor": {
"orderLineItems": [
{
"lineItem": {
"id": "example-line-item-id"
},
"amount": {
"value": 1
}
}
]
}
}
]
}
}
}
}
Get refund details
The following example gets all refunds that are associated with an order. For possible refund states, see RefundDetails.
Request
query order {
order(orderIdentifier: {orderId: "example-order-id"}) {
id
lineItems {
id
quantity {
unit
amount
}
product {
productId {
value
}
title
image {
displayReadyUrl
sourceUrl
altText
}
price {
currencyCode
amount
}
variationSelections {
dimension
value
}
}
refunds {
details {
id
updatedAt
state
refundTotal {
totalAmount {
amount
}
}
refundFor {
orderLineItems {
lineItem {
id
}
amount {
value
}
}
}
}
}
}
}
Response
{
"data": {
"order": {
"id": "example-order-id",
"lineItems": [
{
"id": "example-line-item-id",
"amount": {
"unit": "ONE",
"value": 1
},
"createdAt": "2024-01-18T18:41:30.569Z",
"product": {
"productId": {
"value": "product-id"
},
"title": "example-item-title",
"image": {
"displayReadyUrl": "https://example-image.jpeg",
"altText": "This is a picture of the item",
"sourceUrl": "https://example-image-url.jpeg"
},
"price": {
"currencyCode": "USD",
"amount":10.0
},
"variationSelections": [{
"dimension": "color",
"value": "red"
}]
}
}
],
"refunds": {
"details": [
{
"id": "example-refund-id",
"createdAt": "2022-02-03T18:17:19Z",
"updatedAt": "2022-02-03T18:17:19Z",
"aliases": {
"aliasType": "EXTERNAL_ID",
"aliasId": "example-alias-id"
},
"refundTotal": {
"totalAmount": {
"amount": 30,
"currencyCode": "USD"
}
},
"state": "SUCCESS",
"refundFor": {
"orderLineItems": [
{
"lineItem": {
"id": "example-line-item-id"
},
"amount": {
"value": 1
}
}
]
}
}
]
}
}
}
}
Discounts and taxes
This section contains queries that you can use to get information about discounts that are associated with an order.
Get discount details and taxes that have been applied at the order and line-item level for an order
The following example looks for discount details and tax summary information at the order level, line item level, and delivery offer level. For details about discounts, see DiscountAllocationDetails.
Request
query order {
order(orderIdentifier: {orderId: "example-order-id"}) {
id
lineItems {
id
amount {
unit
value
}
deliveryOffer {
deliveryOfferDetails {
taxes {
summary {
collectableTaxAmount {
amount
currencyCode
}
}
}
discounts {
details {
amount {
amount
currencyCode
}
couponCode
aliases {
aliasType
}
displayString
}
}
}
}
taxes {
summary {
collectableTaxAmount {
amount
currencyCode
}
}
}
discounts {
details {
amount {
amount
currencyCode
}
couponCode
aliases {
aliasType
}
displayString
}
}
}
taxes {
summary {
collectableTaxAmount {
amount
currencyCode
}
}
}
discounts {
details {
amount {
amount
currencyCode
}
couponCode
aliases {
aliasType
}
displayString
}
}
}
}
Response
{
"data": {
"order": {
"id": "example-order-id",
"lineItems": [
{
"id": "example-line-item-id",
"value": {
"unit": "ONE",
"value": 1
},
"deliveryOffer": {
"deliveryOfferDetails": {
"taxes": {
"summary": {
"collectableTaxAmount": {
"amount": 2,
"currencyCode": "USD"
}
}
},
"discounts": {
"details": {
"amount": {
"amount": 1,
"currencyCode": "USD"
},
"displayString": "20% off on orders above $100",
"aliases": [],
"couponCode": "BWP001"
}
}
}
},
"taxes": {
"summary": {
"collectableTaxAmount": {
"amount": 2,
"currencyCode": "USD"
}
}
},
"discounts": {
"details": {
"amount": {
"amount": 1,
"currencyCode": "USD"
},
"displayString": "20% off on orders above $100",
"aliases": [],
"couponCode": "BWP001"
}
}
}
],
"taxes": {
"summary": {
"collectableTaxAmount": {
"amount": 2,
"currencyCode": "USD"
}
}
},
"discounts": {
"details": {
"amount": {
"amount": 1,
"currencyCode": "USD"
},
"displayString": "20% off on orders above $100",
"aliases": [],
"couponCode": "BWP001"
}
}
}
}
}
Get summaries of all discounts and taxes that have been applied at the order and line-item level for an order
Discounts and taxes can be applied at the order level, line item level, and delivery offer level. The following example looks for discount and tax summary information at all levels.
Request
query order {
order(orderIdentifier: {orderId: "example-order-id"}) {
id
lineItems {
id
amount {
unit
value
}
deliveryOffer {
deliveryOfferDetails {
taxes {
summary {
collectableTaxAmount {
amount
currencyCode
}
}
}
discounts {
summary {
amount {
amount
currencyCode
}
}
}
}
}
taxes {
summary {
collectableTaxAmount {
amount
currencyCode
}
}
}
discounts {
summary {
amount {
amount
currencyCode
}
}
}
}
taxes {
summary {
collectableTaxAmount {
amount
currencyCode
}
}
}
discounts {
summary {
amount {
amount
currencyCode
}
}
}
}
}
Response
{
"data": {
"order": {
"id": "example-order-id",
"lineItems": [
{
"id": "example-line-item-id",
"amount": {
"unit": "ONE",
"value": 1
},
"deliveryOffer": {
"deliveryOfferDetails": {
"taxes": {
"summary": {
"collectableTaxAmount": {
"amount": 2,
"currencyCode": "USD"
}
}
},
"discounts": {
"summary": {
"amount": {
"amount": 1,
"currencyCode": "USD"
},
"displayString": "20% off on orders above $100"
}
}
}
},
"taxes": {
"summary": {
"collectableTaxAmount": {
"amount": 2,
"currencyCode": "USD"
}
}
},
"discounts": {
"summary": {
"amount": {
"amount": 1,
"currencyCode": "USD"
},
"displayString": "20% off on orders above $100"
}
}
}
],
"taxes": {
"summary": {
"collectableTaxAmount": {
"amount": 2,
"currencyCode": "USD"
}
}
},
"discounts": {
"summary": {
"amount": {
"amount": 1,
"currencyCode": "USD"
},
"displayString": "20% off on orders above $100"
}
}
}
}
}
Customer, products, delivery, and payments
This section contains queries that you can use to get information about the customer, products, delivery, and payments that are associated with an order.
Get customer information for an order
The following example gets the customer information for an order. For details about customer information, see Customer.
Request
query order {
order(orderIdentifier: {orderId: "example-order-id"}) {
id
customer {
contact {
id
name
email
}
}
}
}
Response
{
"data": {
"order": {
"id": "example-order-id",
"customer": {
"contact": {
"id": "example-contact-id",
"name": "John Doe",
"email": "john_doe@example.com"
}
}
}
}
}
Get product information for all line items in an order
The following example gets the product information for all line items in an order. For details, see LineItem.
Request
query order {
order(orderIdentifier: {orderId: "example-order-id"}) {
id
lineItems {
id
amount {
unit
value
}
createdAt
product {
productId {
value
}
title
offerPrime
productDetailPageUrl
image {
displayReadyUrl
sourceUrl
altText
}
price {
currencyCode
amount
}
variationSelections {
dimension
value
}
}
}
}
}
Response
{
"data": {
"order": {
"id": "example-order-id",
"lineItems": [
{
"id": "example-line-item-id",
"amount": {
"unit": "ONE",
"value": 1
},
"createdAt": "2024-01-18T18:41:30.569Z",
"product": {
"productId": {
"value": "product-id"
},
"title": "example-item-title",
"offerPrime": true,
"image": {
"displayReadyUrl": "https://example-image.jpeg",
"altText": "This is a picture of the item",
"sourceUrl": "https://example-image-url.jpeg"
},
"price": {
"currencyCode": "USD",
"amount":10.0
},
"variationSelections": [{
"dimension": "color",
"value": "red"
}]
}
}
]
}
}
}
Get package information for all line items in an order
The following example gets package information for all line items in an order. You can query for both PackageInformationSummary (minimal details like delivery state) and PackageInformationDetails (delivery state, estimated delivery date, tracking details, and so on). If an order only has summary information, the details will be empty.
Request
query order {
order(
orderIdentifier: {
alias: { aliasType: "EXTERNAL_ID", aliasId: "example-alias-id" }
}
) {
id
lineItems {
id
amount {
unit
value
}
packageInformation {
summary {
state
}
details {
state
reason
deliverFromAddress {
name
streetAddress
locality
region
countryCode
postalCode
}
packageInformationDetailsFor {
orderLineItems {
lineItem {
id
}
amount {
value
}
}
}
packageTracker {
packageTrackerIdentifier {
trackingNumber
carrierCode
}
estimatedDeliveryDate {
earliest
latest
}
latestMilestone {
status {
code
message {
locale
value
}
}
address {
locality
region
country
}
occurredAt
}
milestones {
status {
code
message {
locale
value
}
}
address {
locality
region
country
}
occurredAt
}
trackingUrl
}
}
}
}
}
}
Response
{
"data": {
"order": {
"id": "example-order-id",
"lineItems": [
{
"id": "example-line-item-id",
"amount": {
"unit": "ONE",
"value": 1
},
"packageInformation": {
"summary": {
"state": "PENDING"
},
"details": [
{
"state": "PENDING",
"reason": null,
"estimatedDeliveryDate": "2024-01-11",
"deliverFromAddress": {
"name": "John Doe",
"streetAddress": "440 Terry Ave N",
"locality": "Seattle",
"region": "WA",
"countryCode": "US",
"postalCode": "98109"
},
"packageInformationDetailsFor": {
"orderLineItems": [
{
"lineItem": {
"id": "example-line-item-id"
},
"amount": {
"value": 1
}
}
]
},
"trackingDetails": {
"trackingId": "example-tracking-id",
"carrierCode": "UPS"
}
}
]
}
}
]
}
}
}
Get package tracking information for a tracking page
The following example gets the estimated delivery date, latest milestone status, history of milestones for a package, and the items inside the package.
Request
query order($orderIdentifier: OrderIdentifierInput!) {
order(orderIdentifier: $orderIdentifier) {
id
packageInformation {
details {
id
state
reason
packageTracker {
packageTrackerIdentifier {
trackingNumber
carrierCode
}
estimatedDeliveryDate {
earliest
latest
}
latestMilestone {
status {
code
message {
locale
value
}
}
address {
locality
region
country
}
occurredAt
}
milestones {
status {
code
message {
locale
value
}
}
address {
locality
region
country
}
occurredAt
}
trackingUrl
}
packageInformationDetailsFor {
orderLineItems {
lineItem {
id
amount {
unit
value
}
product {
productId {
value
}
title
price {
currencyCode
amount
}
image {
displayReadyUrl
sourceUrl
altText
}
variationSelections {
dimension
value
}
}
}
}
}
}
}
}
}
Response
{
"data": {
"order": {
"id": "example-order-id",
"packageInformation": {
"details": [{
"id": "example-package-id",
"state": "DELIVERED",
"reason": "example text about the package status",
"packageTracker": {
"packageTrackerIdentifier": {
"trackingNumber": "example-package-tracking-numbaer",
"carrierCode": "example-package-carrier-code"
},
"estimatedDeliveryDate": {
"earliest": "2024-09-20T14:21:11Z",
"latest": "2024-09-20T14:21:11Z"
},
"latestMilestone": {
"status": {
"code": "DELIVERED",
"message": {
"locale": "en-US",
"value": "example text about the package milestone status"
}
},
"address": {
"locality": "sample locality",
"region": "sample region",
"country": "US"
},
"occurredAt": "2024-09-20T09:21:11Z"
},
"milestones": [{
"status": {
"code": "DELIVERED",
"message": {
"locale": "en-US",
"value": "example text about the package milestone status"
}
},
"address": {
"locality": "sample locality",
"region": "sample region",
"country": "US"
},
"occurredAt": "2024-09-20T09:21:11Z"
}, {
"status": {
"code": "OUT_FOR_DELIVERY",
"message": {
"locale": "en-US",
"value": "example text about the package milestone status"
}
},
"address": {
"locality": "sample locality",
"region": "sample region",
"country": "US"
},
"occurredAt": "2024-09-20T09:11:11Z"
}, {
"status": {
"code": "IN_TRANSIT",
"message": {
"locale": "en-US",
"value": "example text about the package milestone status"
}
},
"address": {
"locality": "sample locality",
"region": "sample region",
"country": "US"
},
"occurredAt": "2024-09-20T09:01:11Z"
}, {
"status": {
"code": "INFO_RECEIVED",
"message": {
"locale": "en-US",
"value": "Order Placed"
}
},
"address": {
"locality": "sample locality",
"region": "sample region",
"country": "US"
},
"occurredAt": "2024-09-20T08:51:11Z"
}],
"trackingUrl": "https://example-track.com/track?id=example-tracking-number"
},
"packageInformationDetailsFor": {
"orderLineItems": [{
"lineItem": {
"id": "example-line-item-id",
"amount": {
"unit": "ONE",
"value": 1
},
"product": {
"productId": {
"value": "product-id"
},
"title": "example-title",
"price": {
"currencyCode": "USD",
"amount": 10.0
},
"image": {
"displayReadyUrl": "https://example-image.jpeg",
"sourceUrl": "example-image-url",
"altText": "a11y friendly alternative text"
},
"variationSelections": [{
"dimension": "color",
"value": "red"
}]
}
}
}]
}
}]
}
}
}
}
Get all payments that have been applied at the order and line-item level for an order
While you create or update an order, you can input either a PaymentSummary that captures a summary of all payment transactions at the order and line-item level, or you can enter PaymentDetails to capture detailed information for each payment transaction. You can query for both summary and details, but the response contains either summary or details depending on what you passed in when you created or updated the order.
The following example gets payments at the order and line-item level in the case where the order was created with only a PaymentSummary at the line-item level.
Request
query order {
order(orderIdentifier: {orderId: "example-order-id"}) {
id
lineItems {
id
amount {
unit
value
}
payments {
summary {
amount {
amount
}
paymentMethodDisplayString
state
}
}
}
}
}
Response
{
"data": {
"order": {
"id": "example-order-id",
"lineItems": [
{
"id": "example-line-item-id",
"amount": {
"unit": "ONE",
"value": 1
},
"payments": {
"summary": {
"amount": {
"amount": 10,
"currencyCode": "USD"
},
"paymentMethodDisplayString": "Visa ending in 1234",
"state": "CAPTURED"
}
}
}
],
}
}
}
The following example gets payments at the order and line-item level in the case where the order was created with a PaymentSummary at both the line-item level ($10 payment) and order level ($20 payment).
Request
query order {
order(orderIdentifier: {orderId: "example-order-id"}) {
id
lineItems {
id
amount {
unit
value
}
payments {
summary {
amount {
amount
currencyCode
}
paymentMethodDisplayString
state
}
}
}
payments {
summary {
amount {
amount
currencyCode
}
paymentMethodDisplayString
state
}
}
}
}
Response
{
"data": {
"order": {
"id": "example-order-id",
"lineItems": [
{
"id": "example-line-item-id",
"amount": {
"unit": "ONE",
"value": 1
},
"payments": {
"summary": {
"amount": {
"amount": 10,
"currencyCode": "USD"
},
"paymentMethodDisplayString": "Visa ending in 1234",
"state": "CAPTURED"
}
}
}
],
"payments": {
"summary": {
"amount": {
"amount": 20,
"currencyCode": "USD"
},
"paymentMethodDisplayString": "Visa ending in 1234",
"state": "CAPTURED"
}
}
}
}
}
The following example gets payments at the order and line-item level in the case where the order was created with PaymentDetails at the order level.
Request
query order {
order(orderIdentifier: {orderId: "example-order-id"}) {
id
lineItems {
id
amount {
unit
value
}
payments {
details {
id
amount {
amount
}
paymentMethod {
displayString
type
}
state
payer {
id
}
aliases {
aliasType
aliasId
}
createdAt
updatedAt
}
}
}
payments {
details {
id
amount {
amount
}
paymentMethod {
displayString
type
}
state
payer {
id
}
aliases {
aliasType
aliasId
}
createdAt
updatedAt
}
}
}
}
Response
{
"data": {
"order": {
"id": "example-order-id",
"lineItems": [
{
"id": "example-line-item-id",
"amount": {
"unit": "ONE",
"value": 1
},
"payments": {
"details": []
}
}
],
"payments": {
"details": [
{
"id": "example-payment-transfer-id",
"amount": {
"amount": 10
},
"paymentMethod": {
"displayString": "AmazonPay",
"type": "AMAZON_PAY"
},
"state": "SUCCESS",
"payer": {
"id": "amzn1.account.ABCDE12345"
},
"aliases": [],
"createdAt": "2022-02-03T18:17:19Z",
"updatedAt": "2022-02-04T18:17:19Z"
}
]
}
}
}
}
Overall order
This section contains queries that you can use to retrieve overall details about the order.
Get an order with the specified alias
An alias is an external ID, such as the order number in your own system, that you can optionally include when you create an order with the Order API. The following query gets an order with the specified alias. To query an order that has an alias, pass orderIdentifier in the query input. Note that the query input takes either an orderIdentifier (an alias) or an orderId (Buy with Prime order ID), never both.
Request
query order {
order(
orderIdentifier: {
alias: { aliasType: "EXTERNAL_ID", aliasId: "example-alias-id" }
}
) {
id
lineItems {
id
amount {
unit
value
}
}
}
}
Response
{
"data": {
"order": {
"id": "example-order-id",
"lineItems": [
{
"id": "example-line-item-id",
"amount": {
"unit": "ONE",
"value": 1
}
}
]
}
}
}
Get the order total, execution state, and last updated time for an order
The following example gets general information about an order. For details about order metadata, see OrderMetadata.
Request
query order {
order(orderIdentifier: {orderId: "example-order-id"}) {
id
totalPrice {
summary {
amount {
amount
currencyCode
}
}
details {
breakdown {
breakdownType
amount {
amount
currencyCode
}
}
amount {
amount
currencyCode
}
}
}
metadata {
executionState
createdAt
updatedAt
}
}
}
Response
{
"data": {
"order": {
"id": "example-order-id",
"totalPrice": {
"summary": {
"amount": {
"amount": 10,
"currencyCode": "USD"
}
},
"details": {
"breakdown": [
{
"breakdownType": "ORDER_SUB_TOTAL",
"amount": {
"amount": 10,
"currencyCode": "USD"
}
},
{
"breakdownType": "ORDER_TAX",
"amount": {
"amount": 2,
"currencyCode": "USD"
}
},
{
"breakdownType": "ORDER_SHIPPING",
"amount": {
"amount": 0,
"currencyCode": "USD"
}
},
{
"breakdownType": "DISCOUNT",
"amount": {
"amount": 2,
"currencyCode": "USD"
}
},
],
"amount": {
"amount": 10,
"currencyCode": "USD"
}
}
},
"metadata": {
"executionState": "NOT_STARTED",
"createdAt": "2024-01-18T18:41:30.610Z",
"updatedAt": "2024-01-18T18:41:30.610Z"
}
}
}
}
Order cancellation
This section contains queries that you can use to get cancellation information for an order.
Get the cancellation status for an order
This example shows how to check the cancellation status for an order. To see if the cancellation for an item succeeded or failed, see the order.lineItems[*].cancellations.details[*].state field of the response.
Request
// GraphQL query
query order {
order(orderIdentifier: {orderId: "example-order-id"}) {
lineItems {
cancellations {
details {
id
state
}
}
}
}
}
Response
{
"data": {
"order": {
"lineItems": [
{
"cancellations": {
"details": [
{
"id": "example-order-cancellation-id",
"state": "PENDING"
}
]
}
}
]
}
}
}
Get all cancellation details for an order
This example shows how to get all cancellation details for an order. Note that the cancellations object in the response contains cancellation details for each individual line item as well as the cancellation details for all of the line items in the order.
Request
// GraphQL query
query order {
order(orderIdentifier: {orderId: "example-order-id"}) {
lineItems {
id
cancellations {
details {
id
state
aliases {
aliasId
aliasType
}
reason
additionalComments
canceledFor {
orderLineItems {
lineItem {
id
}
amount {
value
}
}
}
}
}
}
}
}
Response
{
"data": {
"order": {
"lineItems": [
{
"id": "example-line-item-id-1",
"cancellations": {
"details": [
{
"id": "example-cancellation-id",
"state": "PENDING",
"aliases": [
{
"aliasType": "external-cancellation-id",
"aliasId": "example-external-cancellation-id"
}
],
"reason": "OTHER",
"additionalComments": "DAMAGED PRODUCT",
"canceledFor": {
"orderLineItems": [
{
"lineItem": {
"id": "example-line-item-id-1"
},
"amount": {
"value": 1
}
},
{
"lineItem": {
"id": "example-line-item-id-2"
},
"amount": {
"value": 1
}
}
]
}
}
]
}
},
{
"id": "example-line-item-id-2",
"cancellations": {
"details": [
{
"id": "example-cancellation-id",
"state": "PENDING",
"aliases": [],
"reason": "OTHER",
"additionalComments": "DAMAGED PRODUCT",
"canceledFor": {
"orderLineItems": [
{
"lineItem": {
"id": "example-line-item-id-1"
},
"amount": {
"value": 1
}
},
{
"lineItem": {
"id": "example-line-item-id-2"
},
"amount": {
"value": 1
}
}
]
}
}
]
}
}
]
}
}
}
Get the cancellation and refund details for an order
This example shows how to check the cancellation and refund details for an order.
Request
// GraphQL query
query order {
order(orderIdentifier: {orderId: "example-order-id"}) {
lineItems {
cancellations {
details {
state
aliases {
aliasId
aliasType
}
reason
additionalComments
canceledFor {
orderLineItems {
lineItem {
id
}
amount {
value
}
}
}
refundDetails {
id
state
aliases {
aliasType
aliasId
}
createdAt
updatedAt
refundTotal {
totalAmount {
currencyCode
amount
}
}
refundFor {
orderLineItems {
lineItem {
id
}
refundedQuantity {
amount
}
}
}
paymentDetails {
id
amount {
currencyCode
amount
}
paymentMethod {
displayString
type
}
state
}
}
}
}
}
}
}
Response
{
"data": {
"order": {
"lineItems": [{
"id": "example-line-item-id-1",
"cancellations": {
"details": [{
"id": "example-cancellation-id",
"state": "PENDING",
"aliases": [{
"aliasType": "external-cancellation-id",
"aliasId": "example-external-cancellation-id"
}],
"reason": "CUSTOMER_REQUESTED",
"additionalComments": "Customer requested to cancel",
"canceledFor": {
"orderLineItems": [{
"lineItem": {
"id": "example-line-item-id-1"
},
"amount": {
"value": 1
}
},
{
"lineItem": {
"id": "example-line-item-id-2"
},
"amount": {
"value": 1
}
}
]
},
"refundDetails": [{
"id": "example-refund-id-1",
"state": "PENDING",
"aliases": [],
"createdAt": "2024-06-03T09:59:24.135Z",
"updatedAt": "2024-06-03T09:59:24.307Z",
"refundTotal": {
"totalAmount": {
"currencyCode": "USD",
"amount": 10.00
}
},
"refundFor": {
"orderLineItems": [{
"lineItem": {
"id": "example-line-item-id-1"
},
"refundedQuantity": {
"amount": 1
}
}]
},
"paymentDetails": []
}]
}]
}
},
{
"id": "example-line-item-id-2",
"cancellations": {
"details": [{
"id": "example-cancellation-id",
"state": "PENDING",
"aliases": [{
"aliasType": "external-cancellation-id",
"aliasId": "example-external-cancellation-id"
}],
"reason": "CUSTOMER_REQUESTED",
"additionalComments": "Customer requested to cancel",
"canceledFor": {
"orderLineItems": [{
"lineItem": {
"id": "example-line-item-id-1"
},
"amount": {
"value": 1
}
},
{
"lineItem": {
"id": "example-line-item-id-2"
},
"amount": {
"value": 1
}
}
]
},
"refundDetails": [{
"id": "example-refund-id-2",
"state": "PENDING",
"aliases": [],
"createdAt": "2024-06-03T09:59:24.135Z",
"updatedAt": "2024-06-03T09:59:24.307Z",
"refundTotal": {
"totalAmount": {
"currencyCode": "USD",
"amount": 10.00
}
},
"refundFor": {
"orderLineItems": [{
"lineItem": {
"id": "example-line-item-id-2"
},
"refundedQuantity": {
"amount": 1
}
}]
},
"paymentDetails": []
}]
}]
}
}
]
}
}
}
Get line item IDs and package information details
This example shows how to get line item IDs and package information details. For example, you can use this query to determine whether you can display a "cancel order" button on your storefront. If the packageInformation.details.state isPENDING for all line items, you can display a "cancel order" button.
Request
// GraphQL query
query order {
order(orderIdentifier: {orderId: "example-order-id"}) {
id
lineItems {
id
packageInformation {
details {
id
state
}
}
}
}
}
Response
{
"data": {
"order": {
"id": "example-order-id",
"lineItems": [
{
"id": "example-line-item-id",
"packageInformation": {
"details": [
{
"id": "example-delivery-information-id",
"state": "PENDING"
}
]
},
}
]
}
}
}
Related topics
Updated about 19 hours ago