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Query Privacy Requests

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This topic shows how to get the status of privacy requests that you created with Buy with Prime.

For details about privacy requests, see Privacy Interface. For steps to process privacy requests, see Steps to Process Privacy Requests.

Get the status of a data retrieval request

To get the status of a data retrieval request, you use the personalDataRetrievalTask query. This query returns information about the data retrieval request that you created by using the startPersonalDataRetrievalTask mutation. In this query, you provide the taskId that you received in the response to the data retrieval request.

If the data is ready to be downloaded, the response to the personalDataRetrievalTask query includes a pre-signed URL. The URL provides access to the retrieved data. The URL expires in 60 seconds. After the download has started, the expiry time doesn’t affect the download. If the link has expired, you must call the personalDataRetrievalTask query again to get a new URL.

If the data retrieval request can't be completed, the status is FAILED and the errors are listed under the errors property.

The following example shows how to call the personalDataRetrievalTask query to get the status of a data retrieval request.

Request 
// GraphQL query
query {
    personalDataRetrievalTask(taskId: "example-task-id") {
        taskId
        status
        submissionDate
        dataRetrievalLink
        dataSubject {
            type
            email
        }
        errors {
            code
            message
        }
    }
}
Response with a link to download data 
{
  "data": {
    "personalDataRetrievalTask": {
      "taskId": "example-task-id",
      "status": "COMPLETED",
      "submissionDate": "2023-10-31T18:21:15.851865Z",
      "dataRetrievalLink": "example-data-retrieval-link",
      "dataSubject": {
        "type": "SHOPPER",
        "email": "[email protected]"
      },
      "errors": []
    }
  }
}
Response with errors 
{
  "data": {
    "personalDataRetrievalTask": {
      "taskId": "example-task-id",
      "status": "FAILED",
      "submissionDate": "2024-01-12T20:19:34.638498Z",
      "dataSubject": {
        "type": "SHOPPER",
        "email": "[email protected]"
      },
      "errors": [
        {
          "code": "DATA_SUBJECT_NOT_FOUND",
          "message": "The shopper email for request example-task-id does not exist"
        }
      ]
    }
  }
}

Get the status of a data deletion request

To get the status of a data deletion request, you use the personalDataDeletionTask query. This query returns information about the data deletion request that you created by using the startPersonalDataDeletionTask mutation. In this query, you provide the taskId that you received in the response to the data deletion request.

If the data deletion request can't be completed, the status is FAILED and the errors are listed under the errors property.

The following example shows how to call the personalDataDeletionTask query to get the status of a data deletion request.

Request 
// GraphQL query
query {
    personalDataDeletionTask(taskId: "example-task-id") {
        taskId
        status
        submissionDate
        dataSubject {
            type
            email
        }
        errors {
            code
            message
        }
    }
}
Response for a completed data deletion request 
{
  "data": {
    "personalDataDeletionTask": {
      "taskId": "example-task-id",
      "status": "COMPLETED",
      "submissionDate": "2023-10-31T18:21:15.851865Z",
      "dataSubject": {
        "type": "SHOPPER",
        "email": "[email protected]"
      },
      "errors": []
    }
  }
}
Response with errors 
{
  "data": {
    "personalDataDeletionTask": {
      "taskId": "example-task-id",
      "status": "FAILED",
      "submissionDate": "2024-01-12T20:19:34.638498Z",
      "dataSubject": {
        "type": "SHOPPER",
        "email": "[email protected]"
      },
      "errors": [
        {
          "code": "DATA_SUBJECT_NOT_FOUND",
          "message": "The shopper email for request example-task-id does not exist"
        }
      ]
    }
  }
}

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Updated 23 days ago